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Process of E-Commerce

The successful implementation of the e-commerce depends on perfect processes of the e-commerce. Some very important part of the process is as follows:

(i) Marketing
(ii) Sales
(iii) Payment
(iv) Support and Service.

The complete business is the game of the marketing now a days, so marketing process should be compatible to e-commerce. Now more and more marketing becomes on-line and web base.

Sales are another important department of business activities so it must support e-commerce.

Now a days mode of the payment becomes electronic. Mostly transaction takes place on line through Cyber cash. Merchants are tie-up with banks for online payment, credit and debit card payments. After sale service and support is the backbone of any business so more and more companies using the e-commerce to provide this service through telephone, mail and internet.

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